By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. I have never used a more labor intensive system. After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. Find out more about how we test. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. NY 10036. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". Swim, jog, walk, and exercise in water without the stress gravity has on your body. When we went to the Master Spas dealership to talk to them, they were very helpful in answering our questions and showed us some of the products they had there in store, and that sold us. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. They did not put back the insulation. They've been in business for just over 60 years. Call #16 September 2, 2008 I call Infinity Spas I was on hold a long time and then was cut off. How those businesses take care of those complaints is what separates good businesses from the rest. Why? Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. Privacy Policy. At the same time, with a wide range of hot tubs covering a range of different prices, theres also scope to find your ideal tub whether youre on a stricter budget or have room to splurge. There may be more reports for "master spas", For more results perform a general search for "master spas", Showing 1-12 of 12 Found Reports From the start, the circulation pump was bad. Something that had power and was quality. It's probably the best that you can get. We're trying to stay active and healthy. Getaway, on the other hand, is easily identifiable as Master Spas budget product line. 800 bucks a set. Several affordable models. Information given for the potential transaction was not true. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. I have to say I love the Spa, but have had yearly issues from day one! 1 list. boca pointe country club membership fees elements of blog and structure July 7, 2022. jeep grand cherokee rims 20 inch. The company is continuing capital improvements in 2021 with . Taiwan North Taipei City Gay Spas / Gay Massage, Joooint. After getting a bacterial infection my doctor told me to stop using the hot tub. The Extreme Therapy seat is certainly a "spa within a spa". We want your experience to be as relaxing as possible. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. Ideal for swimmers, athletes, and fitness enthusiasts. 3. First Name*. I previously owned a Master spa that was good quality and had a really good experience with it. The hot tub dealer located just north of Houston has been pelted with Better Business. Liars! The mid-level hot tub ranges are Clarity and Twilight. The company is an excellent choice for people looking for a multipurpose spa, but it may not appeal to those who want the ability to personalize their hot tub with multiple custom features. Master Spas hot tubs will do the trick if youre looking for a mid-level spa, that isnt too basic or too extravagant. But now, its perfect. We had the companies narrowed down between Master Spas and ThermoSpas but we had an awful experience with the salesperson from ThermoSpas, which sent us over the edge. We relocated to another city and had to put it in storage while we're building our house. Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. and our Copyright 1997-2023 Ripoff Report. There are no bbqs and it's only one brand of spa. He was a very good salesperson. 8008607727. Atlas is a good representative for Master Spas. Contact the company to explore different hot tub options and find local Master Spas dealers. New York, "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. It's been good for six months now. Corporate Advocacy Program: How to repair your business reputation. Wondering if a report is missing? The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Who is ED Magedson - Founder, Ripoff Report. 8008607727. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I went up, tested it out, had conversation and I bought it on the spot. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. File your review. Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. I played basketball last night and my body was hurting. customerservice@masterspas.com, 6927 Lincoln Parkway With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Copyright 2022 Consumers Unified LLC. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. Life was cool before but with it, it is now great. It looks like your search criteria did not return any results. Keith Taig is seeking to obtain class-action status for himself and anyone who was surreptitiously filmed while visiting the Vero Beach-based East Spa between November 29, 2018, and January 27 . Get buying tips about Hot Tubs delivered to your inbox. Swim. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . The HL 470 seats 5 and the HL 7 seats 6. California Energy Commission Consumers love to do business with someone that can admit mistakes and state how they made improvements. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. I work out all the time. Verdict. In fact, I wouldn't trust a "no chemical" hot tub in fear of bacteria. Rita B., Tennessee. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. It's been leaking since we got it. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. Spa was under warranty and was repaired, Great! As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades. Also, the swim spa is practical to use yearround, unlike an in-ground pool. It also features free WiFi, a coffee shop, and a 24-hour gym. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. The manufacturer's line has four series of hot tubs, each of which contains multiple models. Legendary performance for those who don't believe in second best. Find the perfect hot tub or spa for your home today! com How to Measure a replacement Spa Cover. I get in it in the morning, I watch the sun come up, drink my cup of coffee, and ponder what I'm gonna do all day. Our content is intended to be used for general information purposes only. Come by and see us. Master Spas also obtained at least one brochure for Premium Leisure's "Leisure's Edge" spa line, containing photographs of spas embodying Premium's design . The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. All rights reserved. Estimated amount consumers saved since 1997: $15,590,010,907. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. The price for each model depends on your location. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Tues - Sat 10am-7pm. Master Spa Hot Tub Filters. It has wonderful accessories that can allow me to get total fitness. Water purification system to remove microorganisms and heavy metals. I leave it at a constant temperature and don't heat it up every day. By March, they had received a flood of complaints. I also had some issues with the Wi-Fi unit, and they came and replaced it. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. No contact after submitted for warranty. At no time did the tub come in contact with anything so how are the scratches my fault. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Some accessories are designed for safety, including rails, steps and Master Spas' covers. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Visit our corporate site (opens in new tab). We paid for that. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. Thank you so much for the feedback! This is ClassAction.org's current list of open lawsuits and investigations. Creates a deep and wide current of pure water flow with virtually no turbulence. If you don't add chemicals pretty much daily, the water gets gross. The business is listed under thai . Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. A stylish, modern approach to relaxation and wellness. Shop for your swim spa, your way. Master Spas has hired Kelsea Smallwood to work as a local conduit to the manufacturer. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. It's a good time. The Lithium system they pushed as "The best system ever" is garbage. So, I was very pleased. He gave me the link to the pre-2009 suction covers and I ordered five. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. You can also request hot tub or swim spa pricing using Master Spas' contact forms. We just looked at it and said that was the one we wanted. No matter what you are looking for, Master Spas is ready to assist you in finding the hot tub that will best fit your needs. The list is updated frequently, so check . Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. Built in We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. This hot tub was inspired by the best so you can feel your best. I was motivated too, so it helped, but he did his job very well. I Paid a lot of money for my tub. There are between 16 and 72 jets in each tub. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. This includes light and sound systems, foot therapy features, and bio-magnetic therapy. In the beginning, it was a little daunting to try and keep the pH. MT. Please email our customer service team with your spa serial number to assist you if possible. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. Manufacturer(s): Custom Molded Products, of Newnan, Ga. The pricing was good too. With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. Master Spas tub pricing starts around $4,000. Spring 2011- the heater went bad. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. Relax with massaging spa jets in the perfect water temperature, year-round. For more information about reviews on ConsumerAffairs.com please visit our I recently chatted online with Michael at Master Spas. Hot Tubs. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Spring 2012- Spa kept shutting down. The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. 5 weeks later, my tub was delivered and I had it setup. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. It's been a great addition. Find a dealer. Master Spas does not recommend you winterize the hot tub. The company is owned by Brandon and Kelsea Smallwood. A place for Master Spa Owners to talk about their spa's and ownership experiences. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! The HL 620 and HL 630 sit up to 4 persons. Its a life changer. Will be looking at Amazon to buy supplies from now on." Master Spas hot tubs are usable year-round. If left running, the pump will turn off after 15 minutes. We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. He Overcharges on supplies and does follow through or respond to voice mail. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 07:20 PM. The five lightweight hot tubs seat between three and five adults. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. This is a complete and total lie. Manufacturer: Master Spas, Inc. The steps also break. I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. I love my spa. Select any spa to learn more about its unique features. I wet tested two out, not knowing what the cost of the one I bought was the Master Spa. I videoed the whole visit. 920-727-1700. We hated waiting that long, but the people at Atlas Spas were exceptional. The cover hangers that lifted up into the cover lifters had to be replaced. PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I've lost weight, and my back feels better! Price Range: $$ to . I move from seat to seat for a full body massage! About the Brand: Likely the most recognizable hot tub brand, Jacuzzi makes a wide variety of products ranging from budget-friendly to luxury. Master Spas creates a variety of hot tubs to suit different needs and budgets. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Propulsion swim spas with a powerful, smooth current. We took care of it, reconditioned it, we cleaned it. With so many options, finding the perfect hot tub can feel overwhelming. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Operating out of a state-of-the-art 27 acre manufacturing campus, they are the largest swim spa manufacturer in the world, and one of the largest portable spas and hot tubs manufacturers in the country. Spa was delivered in May, 2010. 260-436-9100. After seeing the contract closer it said +/- 16 weeks. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! To settle this matter, Master Spas executed a Settlement Agreement with the Commission on October 30, 2017, for $152,500.00. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. And I don't even know how much that would even be irritating my neighbors. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Weve had it for about three and a half months and were in it probably every day. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Whether you are looking for relief from pain, pure relaxation, a therapeutic exercise aide, or to reinvent time with family, we have a hot tub or swim spa that will surpass your expectations. Please call our customer service team, and they will be glad to assist you. I came across hottubuniversity.com which seems to have pretty good content. So, I think it was a good value for the price. It's great to hear that you've had such great experiences with your dealer as well as your spa. strict standards for business conduct. So far, the heater and all jets have worked perfectly. I had a feeling they were initially overpriced, but the tub looked top quality to me. Master Spas warranties vary by the hot tub or swim spa series. This alternative to a pool has benefits for you and your entire family. Therefore, similarly to the Sundance Spas (opens in new tab) range, its clear that this is a good brand for hot tub buyers who want a balance between comfort and cost. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. The Master Spas LSX is an awesome tub! Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. Old school hot tub. and swim spas easy to enjoy and In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. I went and tested Master Spas and I could tell the difference. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Creating your dream backyard oasis should be simple. Aquatic Fitness. If you need help with the Public File, call (713) 778-4745. He said when he closed his doors, the business had less than $2,000 in its bank account. It worked out well. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. I can swim day or night, and I love the water. Compare the features of all Master Spas hot tubs. Luxurious perfection designed for discriminating tastes. So much so that my local supplier don't even carry the stuff anymore. west cester spas were on time to the second. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. Built in The company is owned by Brandon . This case started as an internal tip from California Energy Commission (Commission) staff. That was how well it went. Quality construction and innovative This is the best way to manage and repair your business reputation. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). As you can see from the prices listed above, there is a wide range of pricing within the Master Spas swim spa line. View and Download Master Spas LEGEND LSX700 owner's manual online. The reps did a good job, and the spa has everything I wanted. Service man told us he was replacing quite a few, Under warranty, Great! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Master Spas No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). Please know we have reached out to your dealer to let them know of the oversite in communication. They helped me understand what I was stepping into as it was a first-time purchase. Three jet types are used in the Clarity line, seven in the Healthy Living and Twilight lines, and all eight types are available for the MP Legend line. Copyright 1997-2023, Ripoff Report. Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. Page 40 Press the "jets 3" button once to turn pump 3 on or off. This case started as an internal tip from California Energy Commission (Commission) staff. 6 26. Master Spas said it will expand its warehousing . And this has been going on since we bought it over five years ago. Exercise. designs make Master Spas hot tubs Mon.-Thurs. Swimming. I was inquiring about suction covers which would fit my 2008 hot tub. The representatives answered all my questions and they were very helpful. The guy replaced those wrong so we had to put them on. So a Master swim spa is actually behind me and it's leaking. I am a big fan. Your local dealer will assess your site and your requirements before presenting you with recommendations and prices. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. They were easy to work with. Bohemia New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. There are four budget models, seven mid-level models, five premium models, and four luxury models. Sep 04 2015. It ripped all over the place. Master Spas has also agreed to a compliance plan to test and certify each basic model to the Database before continuing to sell into California. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Primo Hot Tubs and Spas was a dealer for Master Spas, out of Indiana. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. Creating your dream backyard oasis should be simple. After several days and several calls with West Chester Spa, it turned out one of the NEW filters was bad and not flowing properly. The hot tub was like an investment in family but also an investment in wellness. The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. Jacuzzi. High Performance, Air-injected Swim Current, Adjustable Speed. The spa was supposed to come with steps and they didn't have any when they delivered it. I just negotiated (hard), and got the saleman down to just $6,500.00. I have many other complaints about this product such as filtration, incorrect information in the Manual, yadda, yadda yadda. Their advanced hydrotherapy features are also a huge benefit. This means that you can take a soak without worrying about disturbing any neighbors. That way, you're not spending the electricity to heat it up. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. We can understand your inconvenience. 800-860-7727 Rip-off! All warranty repairs include replacement parts and labor. ConsumerAffairs is not a government agency. Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. Michael Bongiovanni in their official portraits. The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. Fort Wayne, IN 46804 Then, I decided to drive three hours up north. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. My aching body so appreciates the time spent in this heaven. How do I know I can trust these reviews about Master Spas? Helen, Illinois, Our hot tub has brought so much joy & relaxation! Request pricing online. I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Who's crazy enough to start this website? They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. Fitness Oriented, Air-injected Flow Stream, Dual Speed. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. Thank you, you have successfully subscribed to our newsletter!
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