Community Rules apply to all content you upload or otherwise submit to this site. For big sporting events, when is a sellout a sellout? StubHub, however, won't offer refunds to anyone who bought a ticket after March 25 of last year if an event is canceled only credits. Reply from StubHub UK.
StubHub - Buy & Sell Concert, Sport & Theatre Tickets StubHub said it was the first in the ticket brokerage industry to offer the 120% credit and that so farabout 70% of its customers accepted the option.
Viagogo 'refusing to refund fans' for gigs cancelled in pandemic That means all of those remaining or yet-to-be-played games hang in limbo.
Why Is Stub Hub Legal - isalegal Powered and implemented by Interactive Data Managed Solutions. That may be the best way to protect you, the fan, from StubHub. By attending the event, you assume all risk of exposure to COVID-19. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told the Associated Press. Market data provided by ICE Data Services. The policy stated that consumers would receive full refunds on ticket purchases, including fees, if events were canceled. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press. We rely on your financial support to keep making that possible. 505 North 20th Street Read more about our event cancelation policy. Indiana asserted StubHub violated the Indiana Deceptive Consumer Sales Act, Indiana Code 24-5-0.5-1 et seq. Each cancelled show was a loss to StubHub of their fees which now represented as much as 45% of the total sale. Theyre not offering one and I cant make the new date. Customerscomplained to the press andfiled lawsuits. Sep 15, 2021, 1:28 PM. 2023 Minnesota Public Radio. StubHub recently stopped offering cash refunds for canceled or postponed events. "If you want a refund don't accept no for an answer, because if you're entitled to one under the original agreement, you should get one," Kimmel said. Thats simple contract law, he explained. [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. At regular volume, we can afford to take that risk. | NY Call 1-(888)-364-3065 |NYC Health Dept. If an event is canceled, we'll give you a StubHub credit for 120% of the amount you paid. Only 120% coupon?
Ticket buyers and sellers say StubHub owes them after widespread event In part, thats why theres all the angst. If you sell they will reduce or waive the sellers fee.
Concert "postponed", stub hub wouldn't refund, dispute - reddit Our corporate social responsibility program is focused on education, and diversity is one of Christian & Smalls core values.
Refunding tickets to a cancelled event - stubhub.community If you can no longer attend your event for any reason, you can sell your tickets with confidence on StubHub in just a few quick steps. Buyers turn to credit card disputes to recoup cash. Explain your scenario, and provide any applicable evidence. That customer may need to try and exchange those tickets, or attend the rescheduled date.
AG Racine Announces Settlement With StubHub Over Cancelled Tickets Missouri Valley Tournament 2023: Bracket, schedule, scores, teams, and more. Each cancelled show was a loss to StubHub of their fees which now represented as much as 45% of the total sale. Just three weeks later, the company issued an update on their coronavirus policy. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on.
Solved: Event cancelled - Seller refunds? - StubHub Community Prefer a cash refund instead?
Report: StubHub Caves on Fan Refund Demands After 15 Months - TicketNews You do have to be careful not to agree to something you dont want, like a voucher for the future, because that could change your legal standing. If an event is rescheduled or postponed, your ticket will be good for the new date.
Looking for a ticket refund? StubHub reaches agreement to repay As for Farley, he said he can't wait for his hockey team to one day soon score the hat trick by beating three Tri-State Area teams in a row. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. No problem. If you push back and a company still refuses to give your money back, you might have to take legal action, like filing a claim in small claims court. Exhibit A, StubHub Article, Notice of Dispute, Exhibit B, StubHub Article, Consumer Demand for Arbitration, https://www.stubhub.com/legal/?section=ua, Exhibit C, StubHub Article, Request for StubHub to Pay Fees, https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf, International Society of Primerus Law Firms. Otherwise you will receive a voucher for 120% of your purchase price. That guarantee is a promise you'll get your money back. StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. If the buyers billing address or event is in one of 14 states with consumer laws around refund then the customer still can receive a refund. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Simply go to your StubHub Wallet and click the 'Request cash refund' button on the appropriate credit. But these are unprecedented times.. Now, StubHub customers cant even get their money back, after a change in company policy amid the coronavirus pandemic. Whenever that might be. How do I know if my event was impacted or where can I see the event status? StubHub users agree to StubHubs policy on venue health and safety protocols. Expert: Parents Be Mindful Of Children's Stress After Months Of Isolation, Chopper 2 Over Empty NYC Streets, Landmarks, Centers for Disease Control and Prevention. McMillan says StubHub denied him a refund, saying the March 20 game was only postponed, not canceled. What you need to know about coronavirus in Wisconsin, Your California Privacy Rights / Privacy Policy. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. What is your rescheduled or postponed event policy? Full buyer Terms & Conditions here. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. Log in to your StubHub account and click or tap Profile then Orders to view your event status.
How to Request a Stubhub Refund [98% Success] - DoNotPay In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. The fired Google engineer who thought its A.I. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. 2875 Michelle Dr., Ste. Theres a lot happening in the world.
PDF In the United States District Court for The Western District of Wisconsin I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. We certainly hope they do.
Can I change, cancel, or get a refund for my tickets after - SeatGeek StubHub is supposed to respond to your Notice of Dispute form within 30 days after the date your form is sent (mailed) according to the user agreement. If sellers had events canceled, StubHub would. Powered and implemented by FactSet. Tom Wolf, VIDEO: Man dead after 3 people start shooting outside apartment in Allegheny County, DOWNLOAD the Channel 11 News app for breaking news alerts, Pittsburgh woman missing for more than 30 years found alive in Puerto Rico, Crafton man accused of sexually assaulting 11-year-old girl at playground, Target 11 Investigates: SWAT team truck damaged, This Sewickley home is for sale for almost $5M (photos), Family of local teacher left with brain injury from car crash searching for healthcare options. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. StubHub will offer refunds for canceled events but not postponed events.
StubHub.com | Better Business Bureau Profile April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations). Then theres the question of the legality of the move, beyond any ethical shortcomings. [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. And for that, the law is on your side. It covers you as a buyer if your tickets do not arrive in time for an event, are not valid for the listed event, or were grossly misrepresented on StubHub. By choosing I Accept, you consent to our use of cookies and other tracking technologies. Prefer a cash refund instead? Russell Westbrook is being left wide open on offense, and hes still hurting the Clippers. Consumer lawyer Craig Kimmel says in most cases, its better to get a refund now. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. "It was no problem canceling flights. 3. Today 3/27 #Stubhub updated their policy for CANCELED events.
In that email, Cassidy outlines to their valued StubHub customer base that there really isnt anything to worry about when it comes to tickets they purchased. The StubHub policy for rescheduled events is that the tickets are good for the new event and you can either attend or sell the tickets. If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. Based on the scenario, StubHub may provide you with one of the following: If StubHub decides to reimburse you, they will usually send you an email with instructions on how to claim your refund. Thats quite the dramatic turnaround, considering less than a month has gone by. Refund Policies for Ticketmaster, StubHub, Telecharge, TickPick. 2018 Techboomers All Rights Reserved, https://techboomers.com/how-to-support-techboomers, A monetary refund, up to the full value of your tickets, FanCode credit, for use towards future StubHub purchases, up to the full value of your tickets, Replacement tickets of equal or greater value than the ones that you purchased. Prefer a cash refund instead? Were committed to guiding you towards the resources you need to answer questions about your event. If an event is canceled, you will get a credit worth 120% of your original order, or a full refund, your choice.
Opinion: StubHub's Urgent Peril and the Industry Response - TicketNews Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. It had already been disbursed to the sellers. Ticket sales volume had crashed at the same time as they'd been receiving chargebacks from customers and requests for refunds on cancelled shows. Many events that have been cancelled or postponed are giving patrons a full refund for their money.
What happens when an event is canceled? : StubHub How to Contact StubHub: Customer Service for Buyers and Sellers - wikiHow No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. At least 12 dead after winter storm slams South, Midwest, The Saturday Six: Dental device controversy, scientist's bug find and more, Indonesia fuel depot fire kills 18; more than a dozen missing, 3 children killed, 2 others wounded at Texas home, Man charged for alleged involvement in 2 transformer explosions, Nikki Haley slams potential GOP contenders, and Trump and George W. Bush, Duo of 81-year-old women plan to see the world in 80 days, Tom Sizemore, actor known for "Saving Private Ryan" and "Heat," dies at 61, Alex Murdaugh trial: What to know about the double murder case, Flu and COVID combo shots won't be ready this year, FDA official says, White House pushing Congress to pass funding to combat pandemic-related fraud, FBI chief says agency feels pandemic likely started with Chinese lab leak. He immediately requested a refund.
StubHub Return Policy + How to Get a Refund on StubHub - TechBoomers.com Once we resumed payments, we were able to route payment to this customer for his or her sale.. Those will be paid out by the end of May. StubHub is here for you, reads part of the email, which was signed by company president Sukhinder Singh Cassidy. Buyers: We'll add a credit worth 120% of the total amount you paid for the impacted event to your StubHub Wallet. But on March 25, StubHub changed the terms of its guarantee, giving it the discretion to make a full refund or issue the 120% coupon, according to the suit.
Live events: StubHub will offer refunds for canceled events after If the event for which you bought ticket (s) was cancelled, as indicated on your Notification, you are entitled to a refund of the paid value subject to the exclusions as set forth herein, unless the Event Organizer is offering a Credit (as defined below), and you want to accept that Credit.
What happens to Stubhub tickets if it's a rain out? 63 reviews of StubHub "Sellers can cancel the tickets you bought to an event and re-sell them if you do not accept the transferred the tickets right away. Buyers who attend events during the pandemic agree to comply with COVID-19 verification requirements and health and safety policies as the venue, team, or performer requires. 11 investigates: Policies for getting refunds on canceled, postponed events this summer 11 investigates: Policies for getting refunds on canceled, postponed events this summer.
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