Sell tickets directly from your Ticketek Account. Please comply with any stated ticket limit for this event. Finally got an answer from them when I contacted fair trading to help. If there is a financial failure of any Transport provider. This is not an insurance policy. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> I have been linked to your site from Ticketek.co.nz.
Frequently Asked Questions for Eligible Refundable - Ticketek Australia PDF Ticket & Entry Conditions What will a Marketplace ticket look like? This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets.
The ticket fiasco for the Ed Sheeran Melbourne 2nd March 2023 show was a disaster of epic proportions. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets Once got a response to an email because I didnt purchase the ticket wont gi. The best person in the world.
To read more about Covid-19 please visit our dedicated page here. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. We/Us/Our We are the Booking agent with whom You made the Booking. You'd think that but I had the same shitty experience with them on this front. confirmation or our website for contact details. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Where the examination is being provided by a commercial business (not by an educational board). Youmade an unsuccessful request for annual leave for the date of theBooking. I have now been trying for a refund for 6 months. You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . Safe, Fast and Verified What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. I haven't received my order confirmation email. Where You have not been physically examined by a Doctor prior to the date of the Booking. Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers.
Ticketek Voucher: $25 OFF Mar 2023 | Nine Emergency Services Police, Fire and Rescue Service or other Emergency Services. and subject to change at any time. Why are there multiple listings for the same event at different prices? So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them.
Jay Chou tickets | GIANTS Stadium | Ticketek Australia They do but its retarded. They need a better system and more staff it seems. Verification can help ensure real people write reviews about real companies. Refunds & Exchanges Follow New articles New articles and comments. 2023 ProductReview.com.au Pty. Adverse weather with no Government Agency warnings not to travel.
Ticketek refunds, the true facts - The Vigilante News A police report confirming details of the theft. IfYoudid not make reasonable alternative arrangements to Attend theBooking. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Ive forgotten my password/My password has expired. Scalping 18. This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! Create an account to follow your favorite communities and start taking part in conversations. Sell tickets directly from your Ticketek Account. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Might be worth looking into? Simply do not try to contact them in any way shape or form.Worst customer service. the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Hopeless website. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Why does Ticketek Marketplace charge fees? Any temporary relocation for work must be for a period of at least 3 months. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. No way to recover tickets. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. Forcing people to own smart phones is not giving people choice and freedom. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Sell tickets directly from your Ticketek Account. Almost 90 days and still waiting for my refund back. . Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Cool, just upload a goddamn police report. Instead I was sent the PDF email after the show. Worst website and app I have ever used!!! An incident number or report from the Police or relevant traffic authority. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. Suncorp Stadium
Which Ombudsman or Government body do I complain to about Ticketek stealing my money and ignoring all correspondence?
Ticketek Marketplace - Buy and Sell Tickets Refunds & Exchanges - Ticketek Australia I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. I'd be interested whether this is something the ACCC would be interested in. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document.
Ed Sheeran tickets | Adelaide Oval | Ticketek Australia I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. A doctor cannot be You or a member of Your family. I've purchased a ticket and my event is tonight! Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. A doctor cannot be You or a member of Your family. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. I recognise the terms of service were available, but nobody reads those. Anyone can write a Trustpilot review. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Youmade an unsuccessful request for annual leave for the date of theBooking. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. (This can normally be obtained from the transport companys website). Can never get a refund on tickets and/or speak to someone within Ticketek. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Press J to jump to the feed. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. Adverse weather with no Government Agency warnings not to travel. Therefore, it's impossible to speak to an actual person. Hands down. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. The customer service was super helpful and I got the ticket value back and it sold super quickly. Are there any age restrictions enforced on my event? No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I received an error message after purchasing tickets. Ltd. All Rights Reserved. It's criminal and needs serious investigation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. If they mean no-shows, then so be it. means the unforeseen change of the date of an examination that. Wife tested positive on 13th. What is the Ticketek Marketplace Terms and Conditions for? Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? There is no phone number, only an email which does not get answered.
Travel insurance and COVID-19: what you need to know. Attendance at business meetings and business travel. You cannot Attend your Booking due to any of the reasons below and have provided the evidence requested below. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. ?DO NOT BUY TICKETS FROM TICKETEK! {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. There is no phone number, only an email which does not get answered. Still waiting for my refund 6 months. Don't EVER buy for a friend, NIGHTMARE.
Anyone waiting for refunds from Ticketek? Ghosted for 6 months now Where You are the business owner or registered Director, or a member of Your family is. Abhorrently bad process for handling refunds and rescheduling due to illness. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Automatic Refunds Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Where documents can be replaced in advance of theBookingor on the day. Armed Forces Naval Service, Marines, Army or Air Force. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. They ended up rejecting my application for a refund and closing it down entirely. Was given tickets for Ed Sheeran concert as a gift. Please also read the General Conditions of Refund. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the.