ncl butler and concierge service

If people keep their expectations down a little things would be better for all. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). The Secrets of the NCL Haven Luxury Experience - Gary Tilkin CC Help Jenn LOL! Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Did you mention that you love grapes? Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. So just curiousThanks again!!! Firstly to request service to which he informed them he would be with them shortly as he was with another guest. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. With up to 574 sq. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. I have had two on NCL (Spirit), they can be fantastic. I love Schweppes bitter lemon, but it's not distributed where I live. A line-by-line guide, The 5 best cabin locations on any cruise ship. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. was busy handling technical details with the registration process. Check out each port from your private balcony. Your butler will also remember your preferences and attend to your every need. Evening turndown service of guests beds. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic phone to call my cabin mates - it works ! 301 Route 17 N, Suite 1150, Rutherford, NJ A, This is a question than I hear many first time cruisers ask but luckily we've never had. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. The magic starts before you even board the cruise. How much to tip NCL Haven staff? : r/Cruise - reddit the concierge left us behind. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. I thought our room steward did the cleaning and turning down/making up. For drinks, we tip $1/$2 per drink. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. That's exactly the case with the Amex Platinum card. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. 24-hour trained and certified suite butler. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. No. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. DECK 18. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Please view our advertising policy page for more information. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. With up to 1,392 sq. It's fun to cruise with a butler at least once. you also get free pay per view movies! LauraS Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Started June 21, 2021, By Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Check here before booking an award fare. Evening turndown service in staterooms. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Learn more. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? ft. Owner's Suite with Large Balcony Sleeps up to 5. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Complimentary private transfer from pier to airport. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. The standard phone in your suite has these same numbers pre-programmed as well. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. You will be able to leave a comment after signing in, By Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. I write this because there was one occasion when the Butler was attending to our meal in our room. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. But if you're cruising The Haven, you're in for a special treat. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. To find out more, please, Traveling with a group of people? This may be something that is a difference between European standards and American. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. Just up the tip. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Our butler brought a full breakfast to us every morning. Norwegian Cruise Line Cabin overview - what you need to know Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. We planned on bringing his food up to him as it arrived. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Celebrating a birthday, anniversary or honeymoon? the escort onto the ship has failed both times we sailed in suites. Fire Chief, September 20, 2017 in Norwegian Cruise Line. DECK 20. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Here are a few threads that might help (some even with pics! Butler Service - Norwegian Cruise Line - Cruise Critic Community But the extra services are the real reason cruisers love Disney's Concierge level. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. Windstars 2023/24 Middle East program kicks off in November. I admittedly didn't read through them all but it's a good starting point at least! Look for the connecting stateroom icon. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. This suite additionally includes a private balcony. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Cruise ship butlers execute all sorts of tasks each and every day. Retired Asst. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). the grandson had a meltdown and dad went to the room. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. If you forget let say your jacket and your in the theater you call your butler. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. Thanks so much for the "informative" feedback. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Explain the pillow menu and deliver your selections to the room. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! What Does A Cruise Ship Butler Do? - Tips For Travellers Special Haven menus for The Haven Restaurant and in-suite dining. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). You booked a spa mini-suite which is not a suite. By The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. DECK 17. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Hey, you only live once! Available on Norwegian Dawn and Norwegian Star. Luxurious details such as platinum keycard to stateroom. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Let's take a deeper look with these two examples. This post contains references to products from one or more of our advertisers. It would be an awkward situation for the Concierge to escort every suite passenger on board. When we talked to the butler, she said, "I'll bring you a menu. There are certain times of the day such as breakfast and early evening when they can be very busy. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. A neat chance. They will arrange speciality dining at your request, get you priority tendering when required. Makes onboard reservations for everything from meals to child care to shore excursions. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Last cruise. There are select categories of Suite which come with specific additional amenities, too! Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Guide and tips to Norwegian Cruise Line's The Haven The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. I may also ask for chocolate delivered to my cabin each evening. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. DECK 19. Listed on 2023-03-02. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. It will likely also be in accordance with the level of personalized service that you recieve. FNP /PA-C - CenterWell - Alhambra Clinic American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. As each course came out the butler delivered it to the room. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Hey! //