How can such an airline still have such a loyal following. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Thanks. Benefits. The gap between Lufthansa and Ryanair has just narrowed even further. This isnt a huge deal, as your connecting flight within Europe will probably be relatively short. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. When I get to their website it now says no seat reservation are available for this flight. And to come back later. Others too. I called one more time after checking in . I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa also need to recognise the fact that some people have breathing difficulties. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. 3 times in the last three months when departing FRA for the US the policeman manning passport control has told me they can't find my entry stamp into the EU. Please note the following special conditions in such cases. I booked on United, then paid Turkish for a seat, only to have it disappear. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. Then he looks at my boarding ticket and says, wait, I'm not even supposed to be here, go to another gate, 15 minute walk in another direction. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. When online check-in is possible for departures from Bangalore (check LH's . What if one refuses to do so? Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. Pretty soon, they should all be wearing Black Shirts and a Swastika. 2.2. I think you're jumping the gun here when assuming the worst. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. more, You seem to have JavaScript disabled. You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. Now I make sure to note the relevant page when they make the I can't find your stamp claim. Of course, you can choose the remaining seats free of charge as soon as check-in for the respective flight begins - usually 23 hours before departure. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. They should realise things like the free seat assignment at check in aren't the reason people choose light over classic, but LH over EasyJet. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. Please contact Lufthansa as soon as possible after your flight for any reimbursements. I go 10 minutes and at that gate I find that the gate is closing and the agent there tells me YA YEAH Gates change all the time, that is the nature of travel. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448662', '');}, 'log_autolink_impression');flights not booked through them. Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. Generally the 3 flights/day on the FRA-TLV routes are full. A month before my flight I called to get the best seats I could with $150 in upgrade seating for two. It was the first time I ever had a panic attack on a flight from claustrophobia. Unaware at the time of booking, we wouldn't be able to select seats on a code share. What happens if you can't produce an entry stamp? The only improvement was that we were able to get connected quickly. This is taking profit at the expense of customers. Since when is anything with LH best available? And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. Thanks so much Mr. important. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? So it doesn't affect your scenario at all. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. I would be able to accept this, if LH's tickets in Eco Light where cheap. I think we will go back to our pre covid routine. While reserving a spot on the web, you should give a similar data as while reserving a . I had extra time so I waited for them to open. But we were still in Premium Economy and had seats, so it wasn't really a problem. If you have a credit card that pays for such fees then this would be a charge the benefit would include. I recently flew to Frankfurt and was happy to chose a seat at checkin. The amendment fee is not refundable and is forfeited if you do not board the flight. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. 20% of the group can be cancelled free of charge up to . Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. Please view our advertising policy page for additional details about our partners. Also, there are negotiations scheduled on the 2/22-23. Reminder Wake up call. I can't believe I really did this for more UA PQP. Yes, Lufthansa Express Rail includes an advance seat reservation. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. All Lufthansa flights have been cancelled. In such a case, you can change seats free of charge. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. Somebody needs to take a look at Lufthansa operations in Frankfurt. I will not fly Lufthansa any more. I couldnt of course. The amendment fee does not create an entitlement to the selected seat number or category. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. Time to leave star alliance and seek for better options. A silly desperate attempt to grab a few more Euros from passengers. I'm still peeved that they want $50 per seat to select a seat in premium economy. An advance seat reservation only applies per flight segment. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. Thanks Lufthansa. Lufthansa is literally the AA of Europe. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. The amendment fee is payable once per leg of the trip. Was very happy with this flight 9 years ago. As Lufthansa described this option up until now: Lufthansa,,, you need to get a grip and listen to what your customers are saying to you. I had to check in, pick seats, and make amendments on two of the airlines with no problem. You can also book a hotel or a rental car directly, or even take out travel insurance. Please do not reply to violations of our Community Guidelines. total phone time all I cared was that I got my seats that I had already paid for.