Last year I put up a listing on Viagogo for 2 orchestral concert tickets. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Such notice shall be deemed given one business day after the email is sent. 2.4 Listing. 4.3 Sellers Shall Not Include Promotional Material with Tickets. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance 2.13 Seller Payment. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation https://www.businessinsider.com.au/the-incredible-story-of-h. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. Editor, Marcus Herbert. 2.9 Notification. This was a completely missold ticket at a great expense. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). To sell tickets, a Seller lists the tickets in the Site database. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. If You do not qualify, do not use the Services. Search. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. 7.5 Miscellaneous. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). Including any such items constitutes a material breach of these terms and conditions. 2.9 a) Exception to Sellers Obligation to Confirm. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. It states that if an event organiser offers tickets to . We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. missing persons national parks. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. Why do my tickets have someone elses name on them? 2.16 Claims under the viagogo Guarantee. Event dates, times, venues and subject matter, which are listed on the ticket, may change. So why is it my responsibility that the buyer must go to the event having bought the tickets? You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. To post a ticket for sale on viagogo You must first register with the Site. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. When We receive an offer by bank transfer, We will check to see if the bank account is valid.
If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. How does Complain.biz work. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. If tickets are not consecutive, then the Seller must create a separate listing. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. This complaint was posted by a verified customer. 6.1 No Warranty. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. Note that this is separate from any VAT viagogo is required to charge on its fees. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. Editor, Marcus Herbert. I was told on your website that the fees are made clear but they were definitely not. 2.10 Collecting Payment. 4.1 Double Posting and Removal of Tickets. We may also first deduct any amount you owe us from any amount we owe you. It depends what the tickets are for and whether 50 per ticket is feasible. 5.2 Violations, Termination and Suspension. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. This does not prevent us from varying these terms without reference to them. 2.18 Merchant Description. After check out the price all the sudden had gone upto100. You also warrant that you own the tickets and are authorised to transfer or resell the tickets. When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. If you are not the intended recipient, please delete the message, attachments, and notify the sender. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. Over 900 has left my account in just 2 days, and I'm appalled by such shoddy service from viagogo. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. I asked for a complaints number or procedures Of which I was told "there is none just send an email from the website" This is misrepresentation. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property.
Viagogo won't cancel my order MoneySavingExpert Forum Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts
When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. 6.9 Change or Suspension of Site. Tickets may be substituted with comparable or better seat locations with the Buyers approval. By Posted cordelia movie spoilers In the term oxidizing means whmis. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement.
Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? We often link to other websites, but we can't be responsible for their content. 4.3 Sellers Shall Not Include Promotional Material with Tickets. Seriously people need to take responsibility for themselves. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. ; . In this instance we will hold the sum of AUD133.20 from your future sales payments. We still haven't reached peak Viagogo. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. Sellers should use our automated online confirmation process. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. They STILL are not active. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. To Whom this may concern Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated This is unacceptable practice and I will pursue this constantly until resolved. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. To be a member of this Site, You must agree to accept the terms in this Agreement.
viagogo charge for cancelling sale - kazuyasu.net Should I actually pay for this?
viagogo charge for cancelling sale 13th June 2017 - email received to say I was being refunded - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk.
viagogo charge for cancelling sale - akersmmm.com If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Viagogo has advised customers who cannot attend a rescheduled event to. Did you find this answer helpful? 0 . You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 2.13 Ticket Information. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. please see in bul point the notes I have made which should evidence the disappointing communication 3.2 Other Information. If you have any further enquiries please visit our help centre. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. Report a violation. The Sellers and the Buyers are hereafter jointly referred to as the Members. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets.
Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. 4.1 Double Posting and Removal of Tickets. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. The event was cancelled for 25/6 due to s terror attack at the Manchester arena. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises. This charge is in addition to the amount originally paid for the tickets. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. Try arrived at 12.37 pm through proof of postage. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. 2.6 Pricing Formats. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. I was mislead by viagogo and have been completely conned out of this money. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved).
viagogo - Buy & Sell Concert, Sport & Theater Tickets The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 5.3 Disclosure of Information. Can I pick up my tickets instead of having them shipped? And their reply was investigations will be done. 2.3 Username and Password. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Additional information can be found in our FAQs and on the ticket details pages. Please note that service fee amounts may vary by event and are subject to VAT. I demand my money back as they never made the concert due to it being outside on the heat. Just before I paid for them a huge amount was added for VAT and 'costs'. Ring me or give me a real number to call viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. At no time do We provide the Buyer's payment information to the Seller. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. CH-270.3.014.628-0 with the registered address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. Look forward to your response . Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogos agreement with Paris Saint-Germain. In its FAQ for Can I cancel my sale? viagogo charge for cancelling sale. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. Can I cancel or change my purchase? Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. viagogo charge for cancelling sale. I don't know if I need to talk. My event is cancelled or postponed - What do I do? You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. In its FAQ for Can I cancel my sale? Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. I demand to speak to a manger or someone in charge immediately How do I change the email address on my account? Please note this does not include any sales or value added tax that may be payable on viagogos fees. Rating: File your complaint. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. montgomery school calendar meny a. How do I find tickets I've already downloaded? viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. All sales and bids are final. We are not involved in the actual transactions between Buyers and Sellers. Please help! We often link to other websites, but we can't be responsible for their content. 5.2 Violations, Termination and Suspension. Primary Menu. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. 6.10 Notices. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. (More than triple the price of 3 tickets). If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. mrs browns boys show tickets - no tickets. 6.8 All Sales are Final. As I was told to send them to u asap so they'd have 'maximum selling time' You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. HAND Children are the Future. I haven't received an email confirming my order. I confirmed the sale and wanted to ship the tickets over. I'm Travelling - where and when will I receive my tickets? If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. Note that Your payment may be withheld if you violate this clause.
Viagogo must sell StubHub's non-US business - BBC News The revised version of this Agreement is automatically effective after it is initially posted on the Site. All sales and bids are final. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. Kind regards I have not yet received a refund for the above tickets. 2.15 Claims under the viagogo Guarantee. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. You will need a username and password to access the Site and use the Services. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. Can I buy tickets that are personalised with someone else's name on them? My order ID is [protected]. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 2.7 Payment Authorization. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. I'm confused. Viagogo complaint: 50 euro charge of cancelled ticket sale.