Record any serial numbers or unique codes. If you haven't replied to your buyer yet, I'd send a message saying approximately the following: Hi there, thanks for letting me know the top arrived safely! Buyer hasn't paid but eBay won't won't send invoice : r/Ebay. What would you do? I got pictures proving what i shipped on the box along with UPS signature proof of delivery (he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) If you have any problems paying for your items, we . After completing the sale normally, the seller will post the package with the correct address but the wrong name. If you are sure the buyer is trying to return a different item for refund here is what you should do: 1) Report a buyer for misusing returns - returned a completely different item. The item ordered was a coil of hook & loop tape. In this case, the purchase may be completed without flaw. I swear.
How Buyers Scam Sellers on eBay (A Decade of Scams) Opium Smuggling The early edition of the evening paper of the day following that eventful night, sold like hot cakes; and well on Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. Am I supposed to follow up with Royal Mail or it is now his responsibility? Its the reason Im looking into EBay Protection Program right now. Paid a tailor 4.50 repaired it and sent back with DPD signed for. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam?
Would also like to give the buyer the benefit of the doubt but it is really suspect that they created their eBay account the day they ordered my item. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. @deala0621:There's no point in contacting Canada Post, or USPS. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. eBay somehow refunded the buyer automatically when the return was delivered. In your case going to the post office and having them run a report of the returned item weight (shoes should weigh a lot more than a shirt), and giving you a copy, should be enough to prove it.
How to handle a return request as a seller | eBay So Im very happy because obviously its buyer scam(hes done it before based on his feedback to another seller).
What To Do if You're Billed for Things You Never Got, or You Get 1. I sold 4 of the same items. Ebay claimed that the item was in "different condition". Once I listed a new in box item as white when it was really blue.
eBay Seller Sent the Wrong Item? Here's What To Do - DoNotPay Can Usps Tracking Be Wrong - Schafpudel-vom-eichwald.de I have sent the item you ordered to the address on file with ebay. . Go to solution deala0621 Adventurer (205feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Email to a Friend Report Inappropriate Content 09-09-202009:41 PM Hi, thanks to all for your help. What's the tracking number? Some are targeted at buyers, others at sellers.
paperspast.natlib.govt.nz I asked for a picture from the buyer and it was some plastic item. Press J to jump to the feed. You will get a call back and reply from amazon that you are within your rights and in case of any claims or negatives it will be removed . The weird thing is, in the picture was also the shipping package, and it had "GLASS FRAGILE DO NOT CRUSH" sticker type labels on it which I didn't have on my package. Person found tampering with package can face up to 5 years in jail and/or $250,000 in fines.". Loophole on eBay! The unofficial eBay subreddit.
$900 item. Buyer claiming wrong item was received. HELP!! Once it arrived in Canada, they passed it on to Canada Post, who made the final delivery. How do you prove you sent A? All such complaints from sellers are simply ignored, as profit takes precedence over reason. It also looks like the original label is a printed label, cut out and then taped on. They readily cooperate with law enforcement. Plus get a receipt from USPS. Disputing the chargeback can take a lot of time and hassle on your behalf. on "Hi. So Im getting 1 item a day being returned to me by amazon with the reason buyer states defective item but nothing is wrong with the items.
Defective Item return that is not defective HELP If further action is needed both seller and buyer will be contacted by an eBay Customer Service representative. I would msg the buyer that it must have been stolen and swapped in the mail system, that upon receiving it back will be filing a mail fraud complaint with the post office for investigation. The other thing that is suspect is their account was created the day they ordered the item. I've just had a look at your other listings, and in general most of your photos are underexposed a little i.e. 26-05-2020 I asked Ron, who was by far the best rep I dealt with, what a seller had to do to prove to ebay that a buyer has sent a different item than what was sold. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. They always put new labels on the package, because you shipped it to the shipping depot in Kentucky, and they needed to ship it on to Canada. Or is it possible it was mixed up with a different package? Somewhat new, never had this happen before. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. Example: You bought a table, and it showed up with only three legs.
Buyer had wrong address, item was sent back, what now? - EBay The scammers will also ask for your PayPal email address. They'll either provide you with additional delivery information, send you a replacement, or offer you a refund. An option to dispute the refund and report the buyer will appear. Item compatibility is buyer s responsibility. Once you receive back the false item, wait for tracking to update in ebay' s system to show you've received it. - edited Ahhh, New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. So under the tracking info on Ebay, I have the tracking #s for both USPS and Canada Post. You end up owning expensive packaging, without the desired product.
Buyer said I sent wrong item when I sent right one - and got money back I Sent An Ebay Buyer The Wrong Item - YouTube $15 each. and our Dollars. Same thing just happened to me and I was able to keep the earning. Go to your post office with your Tracking Number and buyer's email and pictures and make an inquiry as to what could possibly have happened prior to the package being delivered and what is your recourse. The most common dispute for a scammer is the "not as described" dispute. This was shipped by Global Shipping Program. I had them call the next morning and asked them how one was supposed to prove this, and asked if it was ebay's policy to be complacent with their website being used to commit felonies. There's no possible way I sent the wrong item so he's trying to scam me.
Amazon Sent Wrong Item (What To Do, Exchange + Keeping) I also ask if you have me mixed up with another seller you've purchased from recently. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. Help for buyers and sellers.
Poshmark Listing Not Found After Purchase - The-keratin.de If not, fuck them and continue onto arbitration per their terms and conditions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Strictly No RETURN NO EXCHANGE policy. Tell them you will be contacting their local police department to file a complaint and for him to be prepared to talk to the police, because someone must have tampered with his package. I dont understand why he thought that she wouldnt notice? I asked them what the item says on the back cause the item i sent has the brand name stamped on the back the item in his photo i suspect is not that brand and will not have the stamp. NO Cash Refund for wrong purchased items. It should not have. They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Anytime I can create with the Stardream line, I jump at the . It's so unfair to write eBay sellers off like a bunch of cheap scammers. If the buyer puts in a return request with the "Item not as described" as the reason, it DOES NOT mean that I automatically have to accept a return of the item. So we repaired and return an annoyed customer but couldnt do anything about it.
shot goods Gilas Pilipinas Full Sublimation Jersey If I were shooting it I'd make it a little brighter again, but this is kinda the minimum you want to be at for a black piece of clothing. He immediately cancels the order and requests a refund. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I recently had the same experience. The thing to remember is that these slip up were t. You are welcome to file claims and police reports. Another time I was encased the item in cardboard and it slipped out so I accidentally sent my customer nothing. If the package was mixed up, it would have happened there. I'm not sure where I stand on this now. 10/31/2020 at 3:54 pm #83017 Antique Frog However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Unfortunately, Significantly Not As Described (SNAD) claims are not covered for the seller. The status says the item was "Delivered to agent," so the item shows as delivered. If the shipped item was sold for under $750, delivery notification is adequate proof. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. Thank you sooo much for putting your story on here. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees.
I have 100% seller feedback. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. I have to take her to court! Met 2 other sellers on the facebook group he was bs'ing, and they reported him as well. Also on my initial dispute call the person I talked to said that I should try and see if they buyer would take a partial refund Really wish this sub didnt have a rule for sharing names of ebayers because thats definitely someone Id add to my blocklist. This time, I accidentally sent an ebay buyer the wrong item. I've seen buyers who've scammed hundreds upon hundreds of sellers and haven't been removed from the site (3 I can think of who've left almost exclusively negative feedbacks, and some have been answered confirming the buyer was scamming). The customer kept giving vague details claiming their friend was the brains behind the operation and they needed my address to mail it back. It is supposed to result from a rather specific set of circumstances, namely the power imbalances contained in hostage-taking, kidnapping, and abusive relationships.Therefore, it is difficult to find a large number of people who experience Stockholm syndrome to conduct studies with any . I have a picture of the item preposting with the order sheet - a habit Ive got into with sending out bridal type things as these are often the people who return items. Either way eBay will make sure the buyer gets their money back right or wrong. Create an account to follow your favorite communities and start taking part in conversations. Is it possible they received it from another seller? Further to my message above, here's a quick edit of an image of the black skirt you're selling (item164122653002) - in the original you can't really see any of the details of the design or fabric at all - that's the sort of thing a potential buyer will want to see. Everyone is covered except the credit card holder, whoever that is. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. As seller, here are a few things you can consider before selling to buyer with little or no feedback. They may even provide photos of the broken item. For things like graphics cards your best bet is to sell locally, all cash. Put your blame where it belongs with Chinese sellers! This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. I would return the item back royal mail tracked signed for and explain it is not the item you sent them and it was used and worn.
Bamboozled: If a retailer sends you stuff by mistake, can you keep it? - Nj She got her full refund back and kept the ring! Over the last 2 decades, web development businesses pop up and die off faster than you can say "HTML". on In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. If you get the item back as a buyer you have the option to relist and recoup your outlay. I know I have to send the refund regardless, right? Copy and save both forms before submitting them. Contact the buyer directly to try to resolve the issue Send a replacement item: If the buyer would rather have the item than a refund, use the "Send a message" option to offer them a replacement. Unfortunately for you, the item is a replica of the one you sent. did said person say they woud send you the motorcycle and the title and then you would have to pay? Yeah you filing that stuff 100% does nothing. But at least it was worth somewhat close to what the item I sent them was worth.
Solved: Buyer claims an authentic item fake - PayPal Community I think most first-time eBay buyers create their account the same day they place their first order.
How to handle a return request as a seller | eBay Because the seller sent a lighter instead of a $600 Gucci wallet. It expressly says this in the PayPal Seller Protection terms. I can't really remember what specific package I mailed it in. Report the buyer. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. Supervisor told me to hold up on Police report and wait for UPS to step in. - edited
Law Regarding Receiving a Shipment That Was Not Ordered If say you suspect the package was tampered with than you are opening yourself up to loose seller protection. I asked CS at Canada Post if there could have been a mix up, maybe they put a label that was suppose to be on another package on mine??? Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. These are both things ebay phone reps suggest. Or you can specify that the addressee must sign for the package or letter.
An eBay Seller Shipped an Empty Box and I Lost $370, this - TechWalls Ebay basically says, Well we dont know what you actually sent the buyer so we cant be sure whos side to take here so we always favor the buyer.. Getting a refund from FedEx requires your eBay buyer to: File an online claim on the FedEx website.
Ebay problems: Buyer opened a return and sent back a different item 2. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. Hopefully youll receive a positive decision within a couple of days and eBay will release the funds on hold. why it was refused and Never heard back. Someone did this to me a few months ago. It's okay but would like the other if u still have it.This is a link to my listing with the photos of the top:https://www.ebay.com.au/itm/164122652992?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649This is the photo she took of the top that I sent to her:Now am I crazy, or is this not the exact same top?Anyway, how should I proceed with this? IN THE LAST STRIDE. Glad you at least eventually prevailed. I suspect someone may have been tampering with mail and package in the delivery system. 'However once the seller has received the item back, eBay can then step in and review the . Lol either way I wasnt surprised. Theyll tell you to file a report with the police and then wash their hands of the matter. A little detective work might find the answer. That has happened to me. You can always appeal later. Has she possibly got you mixed up with a different seller ? The item is damaged or unusable: Contact the seller to ask if they'd like you to return the damaged or unusable (example: locked phone) item. We suggest contacting the buyer and giving them the case number information from USPS so they're aware you're doing your best to locate the missing package. 26-05-2020 Get that into the case, then contact eBay customer service and ask them to reassign the case to the GSP because it was their mistake, and it's not your responsibility. From the "Reason for replacement" drop-down menu, select "wrong item was . Aamzon advised we can do what we want. eBay will not assist with a transaction that occurred beyond its purview. I will report this to the post master. Select Order Not as Described.
Buyer returned a different item, this is what it took to get ebay to The item's condition was misrepresented. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. He claimed he picked up the item 15 days after delivery even though it shows his signature at delivery. Here are some of the most common ways eBay sellers are scammed.
What happens on eBay when a buyer lies saying that they - Quora Could you explain a bit what steps you take when shipping? PayPal Seller Protection exists to help sellers trade confidently on eBay. I'm thinking she may have changed her mind about the top once she received it, and in that case, I specify in the listing that it's a partial refund. 01:24 PM. MaterialABS Specifications28cm BrandOther PackagingColor Box Itemcl9685 Is There a Shopping Guide VideoIs Whether AssemblingNo Whether Specifically for Foreign TradeNo 3CConfiguration Category14Toys over the Age ColorBlack Gold28cm,Pink Gold28cm,Gold and Silver28cm,Starry Sky28cm,Starry Sky Pattern Random.,Northern Lights Starry Sky28cm For AgesYouth15 . But obviously I cant prove that. I only sell local, mainly to avoid hassle. What a pain in the ass - of course they probably didnt ban the buyer or anything so theyll just do it again to a seller who isnt as diligent at documenting as you are. Cookie Notice Even on relatively inexpensive things, it takes 5-10 minutes to fill out those forms and pass them to ebay and creates documentation to have problem buyers removed.
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